Terms & Conditions
Availability of Stock
Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate. However, the reproduction of colours is as accurate as photographic and publishing processes will allow. When products are shown in varying sizes, a standard set of photographs will be displayed. The item you receive will be as close to the one photographed as possible.
Availability & pricing of our products are subject to change without notice. Sale prices can change and no reimbursements will be made should the price of your products reduce.
Export of aerosol spray cans is prohibited by all International Postal Services. If you place an international order containing aerosol items, you will be refunded for these items.
The terms above are governed by the laws of England & Wales & any disputes will be conducted only by the Courts of England & Wales.
Discounts & Promotion Codes
Codes and promotions are available from time to time. If you are unsure of the terms and conditions of these promotions, please just email us at email@example.com.
Codes and promotions are only valid at the time of purchase and cannot be added retrospectively.
* DISCOUNT CODES
From time to time we offer discount codes. Please note that orders which we consider to be 'bulk' buys e.g large multiples of the same product are not eligible for using discount codes and further charges may apply for shipping. Unless otherwise stated, discount codes are not valid on sale, samples or seconds.
* DISCOUNTED SHOE TREES
A discounted pair of shoe trees is offered to every customer buying a pair of full priced shoes or boots over £130 at checkout*. The trees offered will be the only available ones offered at a discount, although other variations can of course by purchased full price.
The discounted shoe trees will appear in the offer box and must be added to the cart.
Discounted, sale or clearance products are not eligible for discounted shoe trees.
This offer remains while stocks last. Credit vouchers will not be given in place of the shoetrees, nor any other substitution made.
GuaranteeNo guarantee for exchange or liability for damage exists where shipping has been organised by yourself (the customer) (See returns policy).
If any product should fail to meet your expectations please return it to us & we will look into the matter. (See returns policy)
Please note that no leather shoes are guaranteed waterproof unless they carry a waterproof guarantee such as STORMPROOF, GORTEX etc.
Security of PaymentAll of your transactions are protected by SSL encryption software at checkout.
We have 3D Secure systems enabled on our site, so you may be asked for additional information when checking out.
We do not collect or store any financial information entered into our website. Neither do we intend to store any financial data in the future. All credit card information is solely used by our merchant partners to process the transaction, after which time it is removed completely.
You can ask us to update or remove your personal information by emailing firstname.lastname@example.org or by writing to us at our office address: A Fine Pair of Shoes Ltd, 12 T1300, Plato Close, Tachbrook Park, Warwick CV34 6YB, UK.
However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.
You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at our office address.
Detailed information about your rights under Data Protection legislation can be found on the website of the United Kingdom Information Commissioner, the address of which is (as at the date of this policy) www.informationcommissioner.gov.uk. The telephone number of the Information Commissioner’s Office is 01625 545 700.