Availability of Stock

Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate. However, the reproduction of colours is as accurate as photographic and publishing processes will allow. When products are shown in varying sizes, a standard set of photographs will be displayed. The item you receive will be as close to the one photographed as possible.

Availability & pricing of our products are subject to change without notice. Sale prices can change and no reimbursements will be made should the price of your products reduce.

Export of aerosol spray cans is prohibited by all International Postal Services. If you place an international order containing aerosol items, you will be refunded for these items.

The terms above are governed by the laws of England & Wales & any disputes will be conducted only by the Courts of England & Wales.

Discounts & Promotion Codes 

Codes and promotions are available from time to time. If you are unsure of the terms and conditions of these promotions, please just email us at info@afinepairofshoes.co.uk.

Codes and promotions are only valid at the time of purchase and cannot be added retrospectively.


From time to time we offer discount codes. Please note that orders which we consider to be 'bulk' buys e.g large multiples of the same product are not eligible for using discount codes and further charges may apply for shipping. Unless otherwise stated, discount codes are not valid on sale, samples or seconds.



A discounted pair of shoe trees is offered to every customer buying a pair of full priced shoes or boots over £130 at checkout*. The trees offered will be the only available ones offered at a discount, although other variations can of course by purchased full price.

The discounted shoe trees will appear in the offer box and must be added to the cart.

Discounted, sale or clearance products are not eligible for discounted shoe trees.

This offer remains while stocks last. Credit vouchers will not be given in place of the shoetrees, nor any other substitution made.


No guarantee for exchange or liability for damage exists where shipping has been organised by yourself (the customer) (See returns policy).
If any product should fail to meet your expectations please return it to us & we will look into the matter. (See returns policy)

Please note that no leather shoes are guaranteed waterproof unless they carry a waterproof guarantee such as STORMPROOF, GORTEX etc.

Security of Payment

All of your transactions are protected by SSL encryption software at checkout.
A series of checks are made on the credit card to ensure that the card details given match the billing address. If our system detects any mismatch of credit card information, your order may be immediately cancelled at our discretion. We may also request further information from you including providing evidence of card ownership, or we may contact your bank & the relevant authorities if we suspect any card details or transaction to be fraudulent. This may delay orders but is carried out in the interest of both parties.

We have 3D Secure systems enabled on our site, so you may be asked for additional information when checking out.

We do not collect or store any financial information entered into our website. Neither do we intend to store any financial data in the future. All credit card information is solely used by our merchant partners to process the transaction, after which time it is removed completely.

Your rights

Please see our Privacy Policy for more details.

You can ask us to update or remove your personal information by emailing info@afinepairofshoes.co.uk or by writing to us at our office address: A Fine Pair of Shoes Ltd, 12 T1300, Plato Close, Tachbrook Park, Warwick CV34 6YB, UK.

However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.

You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at our office address.

Detailed information about your rights under Data Protection legislation can be found on the website of the United Kingdom Information Commissioner, the address of which is (as at the date of this policy) www.informationcommissioner.gov.uk. The telephone number of the Information Commissioner’s Office is 01625 545 700.

Copyright and database rights

The compilation of all content on this website including text, graphics & Photos is the exclusive property of A Fine Pair of Shoes and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of A Fine Pair of Shoes, and is protected by United Kingdom and international copyright laws.